Customer Relationship Management Software- Features
Sales Force Automation
Spider CRM provides Lead Management, Opportunity Management, Account & Contact Management, Reports & Dashboards specifically useful for your organization's sales team. You can also use other sales force automation-related modules, such as Activity Management (including Calendaring), Product Management, Inventory Management, File Attachments, and others.
Customer Support & Services
Spider CRM provides Ticket Management, Knowledge Base, E-mail Notifications specifically useful for your organization's customer support team. You can also use other customer support-related modules, such as Activity Management (including Calendaring), Contact Management, Product Management, File Attachments, and others.
Marketing Automation
Spider CRM ( Customer Relationship Management Software ) provides Lead Management, Mailing Lists, E-mail/Mail Merge templates, Product Management, specifically useful for your organization's marketing team. You can also use other marketing-related modules, such as Activity Management (including Calendaring), Contact Management, File Attachments, and others.
Inventory Management
Spider CRM ( Customer Relationship Management Software ) provides Products, Price Books, Vendors, Quotes, Purchase Orders, Sales Orders, and Invoices specifically useful for integrating your organization's sales, inventory, and accounting processes and enhance the sales effectiveness. You can also use other related features, such as Activity Management (including Calendaring), Account & Contact Management, Opportunity Management, File Attachments, and others.
Customer Self Service Portal
The Spider Customer Portal add-on extends the power of Spider CRM to your corporate Web site and streamline customer support & service processes. Using Spider Customer Portal you can integrate your corporate Web site with your overall CRM strategy. With Spider Customer Portal you can provide round-the-clock self-service capability to your customers so they can get solutions as quickly as possible and reduce the expenditure on your customer service centers.
CRM Flow Chart
Open Source Customization
Products
Our Services
Contact
India
Spider Info Media Pvt. Ltd
Plot No.11, Door No.3,
Balammal Nagar Main Road,
M.G.Nagar, Ullagaram,
Chennai.
Tamilnadu, India.
Pin - 600091
Ph.No: +91.44.42305023
42305337
64535337
Cellphone : +91.9940179997
9840075635
Email : marketing@spiderindia.com
USA
San Diego, California, USA.,
Ph.No: 415.315.9389
Email : sales@spiderindia.com
For Career Enquiry
Ph.No: 04442305023
Email:careers@spiderindia.net
