Customer relationship management (CRM) is a widely implemented model for managing a company's interactions with customers, clients, and sales prospects. It involves using technology to organize, automate, and synchronize business processes, especially sales activities, but also those for marketing, customer service, and technical support.
Spider CRM provides Lead Management, Opportunity Management, Account & Contact Management, and Reports & Dashboards specifically useful for your organization's sales team. You can also use other sales force automation-related modules, such as Activity Management (including Calendaring), Product Management, Inventory Management, File Attachments, and others.
We here at The Spider India aim to find, attract, and win new clients. In the process, we also ensure that we nurture and retain those we already have. Our work entices former clients back into the fold and reduces the costs of marketing and client service.